NOIR CONCIERGE

The AKILI NOIR Delivery Guide

How does Same-Day Local Delivery work? We offer a concierge local skincare delivery Philadelphia experience, serving our community in Philadelphia, Delaware, and South Jersey.

• The Deadline: Order by 11:00 AM EST for delivery by 9:00 PM the same day.
• The Experience: You will receive a text when your order is in transit and a final alert when we are 15 minutes away from your door.

What are the rules for NYC & North Jersey? For the New York Metro area, we provide premium same-day body butter delivery NYC for orders containing two (2) or more products.

• The Deadline: Order by 11:00 AM EST for same-day arrival.
• The Requirement: Minimum of 2 jars to qualify for the Noir Express Metro service.

How do I get 2-Day Express Nationwide shipping? We’ve accelerated our logistics for our nationwide botanical body care community.

• The 3+ Rule: Any order of three (3) or more jars automatically triggers Free 2-Day Express Shipping anywhere in the continental U.S.
• Standard Shipping: Orders of 1–2 jars outside our local zones typically arrive within 3–5 business days.

Can I get a discount on recurring orders? Yes. By joining our Subscription Ritual, you receive 15% OFF every order. You can choose to have your essentials delivered every two months so you never run out of your glow.

What if there is an issue with my delivery?

The AKILI NOIR Quality Promise means we stand behind every jar. If your delivery isn’t perfect or your package is delayed, contact us immediately and we will make it right.